Terms and Conditions
Last updated: August 10, 2026
Welcome to Imperial Carpets & Decor. These Terms & Conditions explain the rules that apply when you browse our website, create an account, place an order, or purchase products through our online store.
By using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. About Our Website
Imperial Carpets & Decor operates an online store that offers carpets, rugs, flooring products, and related products and services.
We may update product information, prices, availability, images, specifications, and website content from time to time.
2. Products and Product Information
We make reasonable efforts to display accurate product information on our website.
Product images may appear slightly different from the actual product because of lighting, photography, screen settings, and device displays.
Colours, textures, patterns, and other visual details may vary slightly from the images shown online.
We recommend checking the product description and available specifications before placing an order.
3. Prices and Availability
We display product prices on the website where applicable.
Prices and product availability may change without prior notice.
We may correct pricing or product information errors if we identify them.
If an error affects an order you have placed, we may contact you before processing the order.
4. Placing an Order
When you place an order, you provide information that we need to process and deliver your purchase.
You should provide accurate contact, billing, and shipping information.
After receiving an order, we may contact you to confirm details when necessary.
An order does not guarantee acceptance until we confirm or process it according to our normal order procedures.
5. Payments
We may offer different payment methods through our website.
Third-party payment providers may process online payments according to their own terms and policies.
You must provide accurate payment information and use a payment method that you are authorized to use.
6. Shipping and Delivery
We arrange delivery through available shipping and logistics partners.
Delivery times may vary depending on the product, destination, availability, processing time, and shipping partner.
We are not responsible for delays caused by circumstances outside our reasonable control.
For additional information, please refer to our Shipping Policy.
7. Returns and Refunds
Returns, replacements, cancellations, and refunds are subject to our Return and Refund Policy.
Customized, made-to-order, or specially prepared products may have different return conditions.
Please review the applicable policy before placing an order.
8. Customized Products
Some products may be customized according to customer requirements.
Customization can include factors such as size, colour, design, style, or other specifications agreed with the customer.
Customers should carefully confirm customization details before production or processing begins.
Once a customized product enters production, cancellation or return may not be available except where applicable under our Return and Refund Policy or applicable law.
9. Customer Accounts
You may create an account to manage your orders and use available website features.
You are responsible for keeping your login information secure.
Please contact us if you believe someone has accessed your account without authorization.
10. Website Use
You agree to use our website for lawful purposes.
You must not:
- Use the website for fraudulent activities.
- Attempt to gain unauthorized access to our website or systems.
- Introduce malicious software or harmful code.
- Copy or misuse our website content without permission.
- Interfere with the normal operation of the website.
- Use our website in a way that violates applicable laws.
11. Intellectual Property
Unless otherwise stated, website content belongs to or is licensed to Imperial Carpets & Decor.
This may include:
- Logos
- Brand names
- Product photographs
- Product descriptions
- Graphics
- Website design
- Text
- Other original content
You may not reproduce, copy, modify, distribute, or commercially use this content without appropriate permission.
12. Third-Party Services and Links
Our website may use third-party services for payments, shipping, analytics, communication, security, hosting, or other functions.
Third-party services may have their own terms and privacy policies.
We are not responsible for the independent policies or practices of third-party websites and services.
13. Website Availability
We try to keep our website available and functioning properly.
However, temporary interruptions may occur because of maintenance, technical problems, hosting issues, security events, or other circumstances.
We do not guarantee that the website will always operate without interruption or errors.
14. Limitation of Liability
To the extent permitted by applicable law, Imperial Carpets & Decor will not be responsible for losses that result from circumstances outside our reasonable control.
Nothing in these Terms & Conditions limits any rights or protections that applicable law gives consumers.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
When we make changes, we will update the Last Updated date at the top of this page.
You should review this page periodically to stay informed about the current terms.
16. Contact Imperial Carpets & Decor
If you have questions about these Terms & Conditions, orders, products, or our website, please contact us.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
By email: imperialcarpets173@gmail.com
By phone: 08090609679