Privacy Policy
Last updated: August 10, 2026
At Imperial Carpets & Decor, we respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We also collect basic technical information when you visit our website..
This information may include:
- Your name
- Phone number
- Email address
- Billing address
- Shipping address
- Order details
- Account information
- Information you provide through contact forms
- Messages or enquiries you send to us
We may also collect basic technical information when you visit our website. This information can include your IP address, browser type, device information, and pages you visit.
2. How We Use Your Information
We use your information to provide and improve our services.
For example, we may use your information to:
- Process and deliver your orders
- Confirm your order details
- Provide shipping and tracking information
- Respond to your enquiries
- Provide customer support
- Manage your customer account
- Process payments through available payment providers
- Improve our website and services
- Prevent fraudulent or unauthorized activity
- Send important information about your orders
We may also use information to communicate with you about products, services, or offers where applicable and where permitted by law.
3. Order and Shipping Information
When you place an order, we need certain information to process and deliver it.
This may include your name, phone number, delivery address, email address, order information, and other details required for shipping.
We share the necessary shipping information with our shipping or logistics partners so they can deliver your order.
We share only the information that the relevant service requires to complete its function.
4. Payment Information
We may use third-party payment providers to process online payments.
Payment providers may collect and process payment information under their own privacy policies and terms.
Imperial Carpets & Decor does not intentionally store your complete debit card, credit card, or other sensitive payment credentials on our website unless our payment system specifically requires and securely supports such storage.
For payment-related questions, please contact us.
5. Cookies
Our website may use cookies and similar technologies.
Cookies help us provide essential website functions, remember certain preferences, understand website usage, and improve your browsing experience.
Some cookies may come from third-party services that operate on our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.
6. Customer Accounts
If you create an account on our website, we may collect information required to manage your account.
This can include your name, email address, billing information, shipping information, and order history.
You are responsible for keeping your account credentials confidential.
Please contact us if you believe someone has accessed your account without permission.
7. Contact Forms and Enquiries
When you submit information through a contact form, enquiry form, or other communication method, we use that information to respond to your request.
We may enquiry information for customer service, business records, and follow-up purposes.
Please avoid submitting unnecessary sensitive personal information through our contact forms.
8. Third-Party Services
Our website may use third-party services for functions such as:
- Payment processing
- Shipping and order delivery
- Website analytics
- Website security
- Email communication
- Customer communication
- Website hosting
These providers may process information according to their own privacy policies.
We recommend reviewing the privacy policies of relevant third-party services when you use their services through our website.
9. Data Security
We take reasonable steps to protect the information we collect.
We use appropriate technical and organizational measures to reduce the risk of unauthorized access, loss, misuse, or disclosure.
However, no online system can guarantee complete security. Therefore, you should also take reasonable steps to protect your account and personal information.
10. How Long We Keep Your Information
We keep personal information for as long as we need it for legitimate business purposes.
For example, we may retain order and transaction information to manage orders, provide customer support, maintain business records, comply with legal requirements, and resolve disputes.
When we no longer need information, we may delete it or dispose of it securely according to our practices and legal obligations.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information.
These rights may include requesting access to your information, asking us to correct inaccurate information, or requesting deletion where applicable.
If you want to exercise a privacy-related right, please contact us using the details provided below.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this page periodically so you understand how we handle personal information.
14. Contact Imperial Carpets & Decor
If you have questions about this Privacy Policy or how we handle your information, please contact us.
Imperial Carpets & Decor
Location: Hyderabad & Secunderabad, Telangana, India
Email: Imperialcapets@173@gmail.com
Phone: 8090609679